Adopt Me Market FAQ
- Browse our collection and find the pet you want.
- Choose the type you prefer—Normal, Neon, or Mega Neon.
- Add the pet to your cart, and feel free to add other items if you wish.
- Checkout using one of our trusted payment gateways
- After checkout, message us via live chat to claim your pets, and we’ll deliver them to you in-game!
Short answer: Yes! We are a trusted platform. You can check the proof here: View Trust Page.
- Message us via live chat with your order number and email address.
- Once your order is ready, we’ll add you.
- We'll join you in game and deliver your items through the game trading system.
It’s a quick and easy process to ensure you get your pets securely!
Most orders are delivered within 10 to 60 minutes, but in some cases, it may take up to 24 hours
You can reach us in two ways:
- Message us via live chat using the button below:
- Email us anytime at [email protected], and we’ll get back to you as soon as possible.
Identity verification is only required for larger payments or transactions that may seem suspicious. This helps protect both you and our business from unauthorized transactions, fraud, and other security issues. Rest assured, not every payment will need verification—just those that meet specific criteria to ensure safety and security.
Yes, your payment information is secure. Our website uses SSL encryption to ensure your connection is private and protected. We also process payments through trusted third-party gateways that follow strict industry security standards, including fraud prevention and data encryption. Your financial details are never stored on our servers.
Currently, we accept credit/debit cards and cryptocurrency We will also be adding other payment methods very soon to provide more options for you.
Yes, you’ll need to create an account before making a purchase. Having an account helps you manage your orders, track deliveries, and access your wallet balance securely.
Simply log in and go to your account page. Then, navigate to the "Orders" section where you can find all your order details, including your order number and other important information.
To top up your wallet, go to your account and select "My Wallet." From there, click on "Wallet Top-Up." The minimum amount for top-up is $5.
If you can’t find the item you're looking for, you can use the request form to submit a pet that you’d like to see listed. Once your request is reviewed and accepted, the item will be added to the store as soon as possible.
No, at the moment we do not allow users to sell items on Adopt Me Market.
No, we are an independent platform. Adopt Me Market is run by gamers for gamers, and we are not affiliated with Uplift Games LLC.
Didn't find what you're looking for? Contact Us
Continue with Google
