Privacy Policy

Effective Date: May 30, 2025

Welcome to Adopt Me Market (Exoticloot LLC). This Privacy Policy explains how we handle your personal information when you visit our site, place an order, or interact with us. We are committed to protecting your data and ensuring transparency about how it’s used.

1. Information We Collect

We collect certain types of data to provide services and enhance your experience:

🛒 Order & Account Data

When you make a purchase or create an account, we may collect:

Your name and email address
In-game username
Order details and transaction history
Billing address (without storing full payment card numbers)

🔐 Identity Verification (KYC)

For certain orders (especially high-value or flagged ones), we may request additional documents for verification, such as:

Government-issued ID (e.g., passport or driver’s license)
Selfie or face verification

This is done to prevent fraud, reduce chargebacks, and comply with regulations.

🧠 Behavioral & Technical Information

When you browse the site, we automatically collect:

IP address and browser type
Device type and operating system
Activity on the site (e.g., pages viewed, clicks)
Cookies and session data

This helps us monitor performance, secure the platform, and improve usability.

💬 Support Messages

If you contact us through our live chat or contact forms, we collect the messages you send and the data needed to respond to your inquiries.

2. How We Use Your Information

We use your information for:

Processing and delivering digital orders
Communicating updates or responding to support requests
Preventing fraud and unauthorized use
Improving site performance and customer experience
Verifying identity when necessary

We strive to collect only what’s essential and limit access to authorized personnel only.

3. Payments

Payments on our website are securely handled by trusted third-party providers
We do not store your full credit/debit card details — all transactions are processed externally.

Refer to your chosen payment provider’s privacy policy for more details on how they manage your financial data.

4. Use of Cookies

Cookies help improve your shopping experience. We use them to:

Keep items in your shopping cart
Maintain your login session
Analyze traffic and usage behavior

You can disable cookies in your browser settings, but some features may not work as intended.

5. Third-Party Services

We work with third-party service providers that help us operate our business. These may include:

Payment processors
Identity verification services
Analytics and marketing tools
Customer service and live chat platforms

They only receive the data required to perform their duties and are obligated to keep it secure.

6. Data Retention

We retain your data as long as needed to:

Fulfill orders and provide customer support
Comply with legal or regulatory obligations
Resolve disputes and enforce agreements

KYC data is retained only for as long as necessary and deleted securely when no longer required.

7. Your Rights & Choices

You may request that we delete any personal data we hold about you, such as your email address, order details, or identity verification documents (if previously submitted).

Please note:

Deletion requests may take up to 3 business days to complete and cannot be reversed once processed.
We may retain certain information when legally required (e.g., for fraud prevention or transaction records).

To request data deletion, email us at [email protected] using the same email address associated with your account or order.

8. Data Security

We take appropriate technical and organizational steps to protect your data.
Sensitive information like identity documents and account access details are encrypted and securely stored.

9. Updates to This Policy

We may revise this Privacy Policy from time to time.
Changes will be posted here, and the effective date will be updated.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, reach out:

Email: [email protected]
Website: https://adoptme.market